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Customer terms

Terms of Service

Last updated: August 12, 2026

Using the service

Customers must provide accurate information, keep their accounts secure, and use the platform only for legitimate bookings. Activities that disrupt the service or harm other users are prohibited.

Availability, duration, prices, and service policies are set by each salon and confirmed again when a booking is made.

Bookings, payments, and cancellations

A booking becomes active after the system displays confirmation. For online payments, the booking may remain pending until the payment provider confirms the transaction.

Rescheduling, cancellations, refunds, late arrivals, and no-shows are governed by the salon policy shown during booking.

Platform responsibilities

YouYaku provides a way to discover and book services from independent partners. Salons are responsible for service delivery, quality, safety, and the accuracy of the information they provide.

We may update these terms to reflect changes in features, security, or regulations. The latest version will be displayed on this page.

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